Refund policy

Exchanges Only To Incorrect Items (i.e. size, color, etc.)

We have a no return policy, which means you can't return digital or physical items. If you recieve an incorrect size or color, we will work with the vendor to get you the correct size.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start an exchange due to an incorretly recieved item, you can contact us at contact@kineticcarving.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.